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Businiess name:
John Moore Services
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Review by:
citysearch c.
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Review content:
So I called and set up an appointment with John Moore Services for between 5pm and 8pm. Took off work early and delayed things I needed to get done awaiting a tech to call. At 7pm I took it upon myself to contact John Moore Services and ask if someone was on the way. They indicated that my issue was still to be addressed and they assured me I would receive a call. A follow up call after 8 yielded yet another call for patience on my part, and that I would receive a call. I attempted to file a complaint after 9 as I had received no word. Spoke with a gentleman who told me the Customer Service Department would call me the next day to address the issue. I have received no call of any sort from this company. Not even a courtsey call to say that, ""Another job was taking longer than expected and they needed to reschedule."" It's funny, you set an appointment to basically give away your money and someone no shows....how is that a good business model? Not to mention if you make an appointment with a doctor and no show, they bill you a no show fee....Can I do that? (Rhetorical)
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