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Businiess name:
Thurston-Lindberg Funeral Home & Cremation Service
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Review by:
citysearch c.
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Review content:
We sent flowers to a service at the Anoka chapel of Thurston-Lindberg Funeral Home, deliveing them to the homes 'flower-room'. \r
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They put the flowers out for the wrong service.\r
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When I realized this two days later, I called them to talk about this, a fellow named Steve answered, said he was 'real busy', on his way to a 'cemetery' and would call me back, well a day later no call back, I called back - someone else answered, said, ooh this was Steve's service you have to talk to steve... OK I call today and talk to Steve again, this time he had a song and dance about how they take the delivery labels out as soon as they get the flowers, had no explanation, no apology and when i pressed him as how 'we' will rectify the situation and as to why he never called me back as he had promised, knowing full well there is a grieving family that has no idea these sympathy wishes were never delivered to their service, he simply hung up on me...\r
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To their credit they did finally get the flowers
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