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Businiess name:
Tomball Dodge Chrysler Jeep
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Review by:
citysearch c.
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Review content:
This was by far the WORST customer service ever. I spent a majority of my day talking with someone & had made an appointment for us to meet to work on a deal because she clearly stated that they were desperate and would do anything possible to make a deal and that clearly seemed to be anything but the truth. I rushed after work to make it there on time.. I drove 148 miles through traffic and rain pretty much just to waste my time! I got there to realize the girl I had been talking with wasn't there until 9 like she claimed & she found someone else to work with me. He told me he had the car set off on the side for me & needed to get the keys so he could show me the car. I look at the car & I see people getting in it to test drive it. He goes to ask the manager & is told that there isn't a deal but they are working on it. He then told me if the car was sold, he would put me in another car & order the one I want. He asked what I was comfortable with payment & down payment wise. He comes back with some ridiculously off the wall numbers that weren't in the least bit reasonable. I asked several times what the sticker price of the car was & he kept saying that he didn't know. After telling him that I found the same exact car for much cheaper, he proceeded to tell me I was lying. He told me that trading in my car would be a horrible idea & used explicit language to describe that the other dealers I had worked with were just trying to sell a car & proceeded to say that this is what he does for a living and is damn good at it. I wouldn't recommend this dealership to anyone nor will I ever even consider returning there myself.
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