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Businiess name:  Rooms To Go
Review by:  citysearch c.
Review content: 
Bought living room furniture and was talked into buying the warranty which would protect me from food stains and fading, ""great service , since you have a 5 year old"". Got a food stain and called in november 2010 it was january 2011 before a ""field representative came out"" some local contractor. Put Simple Green on the stain,and old english stain on my faded chair and submitted ""fixed"". After the gallon of chemicle dried stain still there, called and then was asked to send in pics, to replace,BUT then ANOTHER non rooms to go rep shows another 2 month and half, cleans it again, NOT,and has to this date 3-30-2011 never been warrantied or replaced,This does not include the countless calls I made, because there is no quality follow up calls from Rooms to go, there plan is for you to just go away. Still have a lovely food stain on my furniture and no one has called or responded to me, to see how my furniture is now. After I paid extra money for there award warranty (scam) STAY AWAY! Spend extra for your furniture, you will be happier longer. STAY AWAY this furniture is low quality in a nice store front, with zero support.

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