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Businiess name:
Pep Boys
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Review by:
citysearch c.
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Review content:
If you go to this Pep Boys shop you are crazy. Had a charging problem. took it in - they charge $14.95 for charging system evaluation. ok no problem. Found altenator was not producing full voltage - ok. $196 for the part and $100 to put it in ( sits on top of the motor) - while taking it apart, they found the belt tensioner had no spring in it? ( how was it holding the belt tight?) needed to be replace - ok. Anyhow after having my car over night and in their shop for what would 12hours of their shop time. I get a call it is ready and will be $492.00 REALLY? well to find out the tensioner and install was a bit more than the $70.00 for part and installation I was quoted. - they ended up through fancy accounting to get my total with all their shop fees to $396. I paid it and left. got home and was looking over the bill and was charged $9.99 for brake inspection. I called Pep Boys customer relations. explained what had happened - they did this work - charged me all this money - did 3 evalu
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