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Businiess name:
Pep Boys
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Review by:
citysearch c.
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Review content:
I went to Pep Boys in Aliso Viejo this morning knowing that I needed new spark plugs. Of cousre I was ignored for the standard amount of time before someone even said "I'll be right with you." I was then informed that I had to first pay $89.00 for an engine diagnostic after telling them that the proplem had already been diagnosed by another company. Then they wanted labor and plug money. just a guess but I'd say minimum $160.00 out the door.\r
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I then hear man say he needs a battery installed.... no problem. Why would they not need to diagnose his car? Maybe it's not his battery at all? Maybe I know nothing about cars because I am a woman?\r
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I talk to the manager, he did not care. I bought 4 spark pugs for $7.46 and took my car to Ray's Auto Tech in Laguna Niguel where they installed the plugs for under $50.00 and my car is running like new. \r
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This woman stormed out of pep boys $100.00 richer and was right!!!! Honest mechanics are not working at Pep Boys
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