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Businiess name:
PEP BOYS
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Review by:
citysearch c.
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Review content:
I was driving my sons car from Florida to Maine for him and lost my brakes on I95. Was towed from Maryland welcome center to Laurel MD, PEP BOYS arriving at 2:30 pm FRIDAY october 1st. Car was supposedly examined and I was told they would have it fixed and have me on the road by 9pm 10/1 for a wopping $856.00 ! At 8:30 that night was advised that they needed to order parts and they would get me on my way on SATURDAY10/2 by 12 noon. I went to a near by motel. I let them know I had to get to Maine asap and my flight back to FL would leave from ME on TUESDAY 10/5.Theres not enough room on this site to go into the details of what transpired but to make a long story short, they ordered the wrong parts 3 times (and blamed me a 51 year old woman for this) the MANAGER and DISTRICT MANAGER were RUDE, CONDECENDING, CALLED ME A LIAR, SHOUTED AT ME in the store in front of customers and brought me to tears. And the real kicker is that the whole time they were ordering the parts 3 times mind you, t
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