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Businiess name:
Driver's Way Pelham
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Review by:
Guest
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Review content:
Multiple mistakes made with the paperwork.We picked out a car and Sonny told us we wasn't approved and to pick out a different car and they would try again that it may get approved next time because it may be the car we picked, So we picked out a different one which cost more than the first one..Then she told us we were approved. Then when they turned the paperwork in to the bank for our trade in she wrote down far less millage than what was on the car.Then for some reason she asked was this millage correct I told her no and that I sent her the correct millage at the beginning of this and she stated she didn't get that information.I gave her the correct millage and she tells us about 2 hours later that we wasn't approved because they told the bank we had a $7,000 trade in and now that the millage was corrected the trade in value dropped to $2500 and to get the loan approved we needed to come up with the difference. This was a total waste of time.The whole experience was so unprofessional. Two weeks later we went to Serra Nissan of Sylacauga and bought a 2015 Nissan Altima which was about $6,000 more than the car we were denied at drivers way and we kept our trade in. Save yourself some time and go somewhere else.
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