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Businiess name:
Americas Best Value Inn-Ozark
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Review by:
citysearch c.
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Review content:
This hotel was booked by a person in our group of about 20 that was looking for quality as well as value for a weekend tournament in Springfield, MO. We were looking for pool amenities for the kids as well as a value priced room for the adults. Customer service was believed to be a given, it was a Days Inn after all. WOW were we proven wrong! The staff was RUDE! We thought maybe it was limited to the reservations or check in staff, little did we know it was independently owned and the family that owned it was not only management, but maintenance and housekeeping as well. Upon filing a complaint with Days Inn, we were informed this was an independently owned franchise, and as far as we're concerned, Days Inn would profit significantly by excluding them from ownership! Because of this experience, we may never include Days Inn in our travel plans again, and we've stayed at several! They had more rules posted than an international airport! We had children, of which they were informed upon
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