Americas Best Value Inn-Ozark

If I could give this hotel a negative star I would. As the other reviewer stated, there is a SIGN here for everything. More signs which say everything you better not do than an interstate. The staff is rude, the breakfast of cold cereal was not as advertised. 3 towels in a room of 4 paying guests. Never again. This will totally influence my decision to stay at a Days hotel in the future. And just so you are not surprised, they do put a hold on the max amount possible on your credit card. Never had a hotel do this before, they didnt release the funds for 3 days. more

This hotel was booked by a person in our group of about 20 that was looking for quality as well as value for a weekend tournament in Springfield, MO. We were looking for pool amenities for the kids as well as a value priced room for the adults. Customer service was believed to be a given, it was a Days Inn after all. WOW were we proven wrong! The staff was RUDE! We thought maybe it was limited to the reservations or check in staff, little did we know it was independently owned and the family that owned it was not only management, but maintenance and housekeeping as well. Upon filing a complaint with Days Inn, we were informed this was an independently owned franchise, and as far as we're concerned, Days Inn would profit significantly by excluding them from ownership! Because of this experience, we may never include Days Inn in our travel plans again, and we've stayed at several! They had more rules posted than an international airport! We had children, of which they were informed upon more