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Businiess name:
Car X Automotive
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Review by:
citysearch c.
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Review content:
Read the other locations also. They are all the same: the worst in town.
Too bad I can't rate zero. This place doesn't even deserve one start. Worst experience EVER.
My car was pulling slightly to the left. Took it there and left with the car pulling A LOT to the left. Since it was closing time, I called the next day. They did not have a service where then can come a pick up my car and take responsibility for their job badly done, so I have to go back again and waste another 1.5 hours . Because of work, I went late again (1.5 hours before closing time) so the guy there ""couldn't do anything"" for me because the manager leaves at 4. He also said they didn't have enough time to do the alignment again before closing (put the car in the computer for 1.5 hours is not enough?). They ended up saying they would look at it so I left and when I came back they say it's been fixed (less that 40 minutes). I was pulling to the left so the swap the tires and it's now pulling to the right. That was their fix!
They refuse to reimburse me or do the wheel alignment again, and they won't even understand that it was pulling probably 5 degrees before taking it there but 45 degrees now.
They didn't let me finish my sentences and the guy started saying he was a certified advisor and that I should educate myself and come back and apologize to him! Unbelievable!
He also had a lot of back and forward about ""I just called my manger and he said this and that"" and ""my manager is not available"" depending on the situation.
Now reading all other reviews I see that they do the same thing over and over! This place must be closed. They belong to some kind of organization that I need to find out about and have them close down this place.
Pros: NONE!
Cons: They lie, the steal, and they don?t have the skills
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