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Businiess name:
Best Buy
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Review by:
citysearch c.
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Review content:
Hi:
I have been to many computer stores as well as retail stores, it has been my experience no one seems to deal with customers or even consider customer service as an important quality anymore, until I came to Best Buy in Burbank, where I met a salesman with not only OUTSTANDING qualities in customer service, but his product knowledge and honesty was exemplary.
His name was Erik, he took time with me, was patient, and answered all my questions and concerns, his display of sincerity and time he took ,makes me not only want to come back to Best Buy in Burbank, but, to also tell my HUNDREDS of friends about the service I received from Erik, as well.
It reminds me of how it used to be long ago, when people really did care about helping you, and it seems Erik , has encapsulated every aspect of customer service and made it a thing of the present,instead of it being a thing of the past.
Good Job Erik, I hope Best Buy, hires more like you! I am going to tell all the people I know to sh
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