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Businiess name:
Wilde Subaru
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Review by:
Guest
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Review content:
Terrible customer service! The salesman actually told me that 'they all drive the same' when I asked to test drive more than one vehicle. I should have walked out right there, but I still stupidly purchased from them. I wasn't sure that I would trade my car in, but decided to - in all the hussle, didn't remove my plates. The dealership then sold my car WITH my plates on it!! I got parking tickets from whoever ended up with my old car. I got zero help from the dealership in figuring the issue out, had to do all of the work myself - they accepted no responsibility. I eventually emailed the general manager of the store after I knew I had the ticket problem all worked out. He said they paid the tickets. I called the ticketing city, they did NOT pay the tickets. I tried to contact him again to let him know that they (yet again) failed, it's been a week and haven't heard a word! Also, if you think you're going to get a $25 Amazon gift card for test driving, don't hold your breath. Never got mine, was told I had to figure it out myself. Then was told they would mail me a check - still haven't seen it.
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