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Businiess name:
DJW Property Management
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Review by:
Guest
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Review content:
I trusted my home to be managed by DJW mainly because they were referred to me by my realtor, and they had lower, less complicated rates than other property management companies in town. Little did I know, they make up for their lower rate with bogus charges. Their contractors steal things from your home and charge you to replace it. They charge you a cleaning fee regardless of whether your home is spotless or not, and to top it off, they have the worst customer service out of any company, regardless of industry, that I've dealt with in my entire life.
They treat your house like it's their own. This sounds all good and well, but they treat it like it's their own in an absolutely terrible way. They take liberties without consulting you and charge you for it later.
I've voiced my concern about several issues of the life of my contract thus far, and they have zero interest in actually listening to them. They stop talking to listen for about half of what you say, only to interrupt you and invalidate everything you've said with a very generic answer. This is regarding Gwen (no longer there), and especially the owner. The owner of DJW's justification for being so terrible is that "we manage thousands of properties, so we obviously can't be that bad at it". You are, sir. You are terrible.
STAY AWAY FROM THIS COMPANY!!!
While I am reviewing from the point of view of a home owner that trusted them to manage my house, I've known several people that rented from them and were treated like scum. The homes were disgusting upon moving in, and they were nothing but nasty to them throughout the lease. They work with an aura that renters are scum and it comes out very clearly.
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