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Businiess name:
Appleton Campbell Inc
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Review by:
citysearch c.
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Review content:
When my wife and I purchased our new home they where contracted to replace the heat pump and air handler. The guys that did the work were superb, courteous and professional.
After a year and a half with no problems the system stopped cooling correctly. I called them at 7:30pm on a Saturday, they had a man out here by 8pm that night. He fixed our problem quickly (condensate line was blocked) and advised us that we really should have a pump installed to meet the demand. After calling the manager Dave and explaining to him that we felt this should have been done with the original installation, he informed us that it would be done for free. I didn't even get a chance to use my angry voice. They came out the next week and did the work that would have cost an extra $900 at the time of install, for free. They obliviously care about customer service. All companies make mistakes, after all they have Humans working for them. The difference with Appleton Campbell is they make it right, they get it. Their people are first rate I would recommend them to anyone.
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