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Businiess name:
Stadium Toyota
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Review by:
citysearch c.
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Review content:
Awful customer service in the service Dept. I called to make an appointment for a 10k mile service for my 2013 Sequoia. I had to change the time of my appointment and when I called 10 minutes later, they didn't have any record of my original appointment. Fast forward to the day of my appointment. I arrive ON TIME for my 10:30 appointment and I'm told the service will take 11/2 hours (was told 1hour on the phone). After almost 2 hours pass, I find out my car hasn't even been touched yet! I'm livid and will NEVER come back here or recommend this dealership to anyone. Toyota - take note that when someone spends 60k on a new car and are treated like dirt when servicing said car, we will not be purchasing another Toyota.
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