Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Craig Van Lines
|
|
Review by:
citysearch c.
|
|
Review content:
Dealings with the sales staff and scheduling prior to the move date was good.
Household goods were to be picked-up, and stored for approximately two months. We were told that the items would be placed in crates, and that the crates would not be opened until delivery at the new address.
Loading the crates went well except that the number of crates needed was underestimated causing a major delay mid-day. Ultimately ten crates were filled and loaded.
Craig Van Lines filled out and provided a copy of the item manifest by number. Total number of items 221.
Nowhere on the manifest did they record the number stenciled on each crate, Again ten crates total.
During the two month storage period I contacted Craig Van Lines a few times to ensure all was proceeding as planned and verify delivery date of 9/01/15. Delivery time was established by the Craig Van Lines office as between 0900 and 0930 on Tuesday, 9-01-15.
The van actually arrived at 1230 after we were informed that it would arrive at 1400. Only one crate was intact. Other items had been removed from the crates and reloaded in the truck. Items from only 8 of the 10 crates were present. The Craig Van Line office was very tardy in finding the two missing crates and were also reluctant in providing a solution. I provide management with the actual crate numbers to assist in locating them in the warehouse. The "family name" written on paper and attached to the crates was wrong. They said that they may be able to deliver the additional items on Thursday or Friday (this was Tuesday afternoon). When informed that this was "unacceptable", and that the payment check was being taken back from the driver, the office then scheduled delivery for Wednesday at 1430.
Deliver of the final two crates which were intact was actually at 1745 (just as a thunderstorm started).
As provided above, the individuals who manned the trucks very very professional and efficient. The problems encountered are believed to be attributed to the management and scheduling process at the Craig Van Lines offices...
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|