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Businiess name:
Family Dental Service
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Review by:
Guest
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Review content:
I had an appointment for my wife which I tried to cancel the Day before the appointment. My wife started a new job and she could not get off work for this appointment. I tried to explain this to the office staff over the phone and I was told I was going to be charged a $75 Dollar Missed Appointment Fee. I called back and told them that I did not agree with this fee. I got transferred to someone by the name of Mary who was very nasty over the phone with me. She insisted that I am going to be charged the missed appointment fee of $75 Dollars. My family and I have given Family Dental Services many years of business, and I Feel they unjustly are charging me this fee, Especially since I tried to give them plenty of notice as soon as I found out my wife could not make the appointment. I am going to pay this fee, but I plan on never returning again. There are better Dental Providers in the area than Family Dental Services in Allentown.
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