Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Preferred Plumbing & Drain
|
|
Review by:
citysearch c.
|
|
Review content:
So here is my third review. I am writing it because a job that I was told would be done in one day took two weeks, and after 3 months has yet to be approved by the city inspector. My grandmother owns my home and paid $6500 to have the main sewer line replaced. During the time they were working at my home, I walked out to the two techs having a VERY inappropriate conversation. I felt very uncomfortable and embarrassed. The technician smoked a cigarette in my garage. Trash was left in my yard in between working. In the process of all this, my sprinkler system is no longer working. The sidewalk had to be torn out, and redone by preferred plumbing. It looked terrible and the city inspector has asked them to fix it. They showed up to my home unannounced to repair it. While the two technicians were here, one spent at least 30 minutes on his phone screaming at his ex wife. He was yelling obscenities and made me very nervous. The only thing that was accomplished work wise was a big hole in the sidewalk which still remains. I called that day and was told that a supervisor was not available and left a message for them to return my call. The next day I received nothing. I called again only to be told the same thing. I am just appalled by the lack of professionalism or respect for paying customers. Hire another company. You won't regret it.
RESPONSE FROM Preferred Plumbing & Drain:
Hi Amber my name is Bryan Graves. I am in receipt of you complaint and I am very sorry for your poor experience. Pleae provide me with the Job site address and I will make sure the project gets completed to your satisfaction. Thank you for letting me know the inappropriate actions and language as well. These will be addressed with my employees as it is not ok. Getting feed back good and bad makes us better for our customers. I will be investigating this more and get back to you with what i found as well. Please provide me the job site address so i can make sure im addressing the right property as i did not find a property searching by your name. Thank you again for letting us know you complaint and i apologize for the service you received. Respectfully, Bryan Graves
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|