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Businiess name:  Preferred Plumbing & Drain
Review by:  citysearch c.
Review content: 
I like Preferred Plumbing & Drain. They got here inside of 60 minutes from when I called them. The plumber was professional and easy to ask questions to. When first entering he started to put on shoe covers (I stopped him because I don't have carpet and I was going to clean the floors later anyway) and left his hand-truck/dolly outside the door to avoid bring extra dirt into the house. He did the work quickly considering the unexpected issues that arose and it looks well done and reliable. When he didn't know something or wanted to confirm his thoughts, he called the office to check (this is important to me because many trade professionals won't do this); this instilled reassurance in me that the work being done was right. He also answered all my questions about potential costs of other non-urgent work I need done over the next few months. I've never had to have plumbing work done so I can't comment accurately on the labor rates, but the total labor bill seemed very reasonable to me. I don't generally recommend services because I don't 'advertise' for free, but I would go as far as to recommend Preferred Plumbing & Drain if someone asked me. I don't believe I had enough work done to qualify a criticism, but if I was forced to do so I think better internal communication would help- the receptionist told me that the plumber would call when they were on the way, but that never happened.

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