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Businiess name:
Broad & James Auto Care & Towing
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Review by:
citysearch c.
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Review content:
Untrustworthy and dishonest. Twice did not disclose charges, were misleading and when challenged, changed stories and outright lied. \r
\r
I was in a car accident and the driver said that I could pay to have my car towed home, or he would tow it to their facility for free and give me an estimate. He did not tell me that not only do they not to body work (so, no estimate), but they charge a daily storage fee. He did spend the whole time giving me a spiel about how his brother could fix my car for much less than the shop. When I figured out a few days later that they were simply letting my car sit there, I had them tow it to a real body shop- who was then charged DOUBLE the towing fee quoted to me on the phone. \r
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I have filed a complaint with the BBB and DO NOT recommend this towing place for their dishonest business practices.
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