Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Empire Rent A Car
|
|
Review by:
citysearch c.
|
|
Review content:
I liked the convenience of Empire Rent A Car, as well as the affordability and their hours. However, there are a couple of things they need to improve. The last car I rented was dirty on the inside. It wasn't something that could be taken care of with a basic cleaning: the seats were horrible, and it needed to be detailed. There also needs to be more communication between the home office that books the reservations and the office where you actually pick up the car. I was told by the home office that due to the time frame of the rental, I would get an extra day free of charge. When I went to return the car, they hadn't heard about it, and wanted to charge me for the extra day. The receptionist there was extremely rude and unpleasant, and accused me of lying. Everyone else on the staff was very friendly, but this person needs to take a customer service course. In the end, the booking office confirmed what they had said, and I was not charged for the extra day.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|