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Businiess name:
Roto-Rooter Plumbing & Water Cleanup
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Review by:
citysearch c.
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Review content:
As I went to the basement fridge to grab leftovers, I noticed that the cap on one of the stacks (drain leading from master bathroom) had come off and there was some, let's say water, on the floor. After having a bad experience with a local plumber, my wife and I decided to try Roto-Rooter and I am so glad we did. We scheduled an appointment online selecting the hours we would be home using their extremely user-friendly website. We received a confirmation email and the next morning, another email allowing us to check on the status of the technician who would be working with us. Roto-Rooter called me twice - once to let me know that they could be at our home earlier if we liked (I couldn't do it) and again to let us know our tech was on the way. Vernon showed up promptly, solved the immediate problem quickly and then fixed another less pressing plumbing issue we had (basement sink). Vernon was polite, professional and knowledgeable. I recommend Roto-Rooter and Vernon to anyone who has a need for plumbing services. They made a frustrating situation painless. Absolute pros!
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