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Businiess name:
Avalon Water
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Review by:
Guest
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Review content:
I was contacted by a sales person, who was very nice a friendly to do a free, no risk trial to see how we like their water. This is a business office that already had a water system that we liked, but thought we would see if Avalon's water was better. After doing the trial, the employees decided they liked the water system we were using before, so we said no thank you to signing a contract with Avalon. The service tech did not call and let us know when he was coming for their machine. He came when I was busy and did not hook up our other water system. I was told to talk to the service manager and he said they do not hook up other water systems. Understandable somewhat, but they took the line too, so we had no way to hook water back up. After fighting with them, they said they would come back. The rude service guy brings the line and still would not hook it up. We were told by our water company they would charge us to come out and re-hook their system. This was not a hassle free trial and we were without drinking water for several days because of this. Glad we did not sign a contract with this Company!
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