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Businiess name:
Honda South
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Review by:
Sean W.
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Review content:
I have never experienced a larger group of clowns working under one roof!
This dealership needs a lesson in how to treat customers!
Unfortunately, my repeated requests for a break down of the total costs associated with the sale of brand new vehicle not only went unanswered but was met with a large degree of obfuscation.
From the receptionist to the manager their staff demonstrated a lack of primary education, a striking and noteworthy inability to pronounce consonants, and a remarkable inability to communicate clearly and articulately or even understand the nature of the information being ask of them. Instead, they were very condescending, way to quick to anger and more than eager to rudely and inappropriately put the customer "in-their-place".
The lack of professionalism I experienced from salesman "Joel Pinnell" began with him impersonating a sales manager, continued with his bizarre and rude argumentative behavior, which evolved into him constantly shouting over and eventually hanging-up on me repeatedly.
Sadly, according to 'Yelp" and many other reputable review services regarding this dealership, this behavior is common practice and is emblematic of this dealership's systemic lack of respect for their customers.
When I contacted the actual Sales Manager "Patrick Denis" and attempted to explain my experience his attitude was one of dismissiveness. Not only was this manager tone deaf he plainly just didn't care. It is very clear the employees at this dealership do not understand who makes their jobs possible. Steer clear of this Dealership!!!
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