Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Williamsmith Fireplaces & Home Accents
|
|
Review by:
citysearch c.
|
|
Review content:
I've been calling for 2 days and have been getting pretty much blown off trying to get a part that was never installed on my brand new fireplace that should have been. Spoke with Martha 3 seperate times in 2 days and she still never called me back. Provided the part number on the first call, and she said they would have to call me back with the price (still never got a price) but said they may have a spare one laying around so I called Lenox, got the dimensions, called her back with them as directed and she was supposed to call me back on 10/20 by end of day to let me know if they had a spare - if not, wanted to order one.
So Yesterday, end of day came and went. Called earlier today (10/21) and reminded her and she said ""Oh the guy just walked in, let me talk to him and call you back"" well, today end of day came and went, and still nothing.
Called Lenox (Manufacturer) and informed them that I would be taking my business elsewhere. I guess I just wasn't important enough, or a large enough purchase for them to care about me.
Worst service I've ever not gotten... I think it's a shame CitySearch requires atleast one star because in my book you earn one just calling a customer back, and they clearly didnt....
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|