Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Irvine BMW
|
|
Review by:
citysearch c.
|
|
Review content:
I purchased a brand new 535i two years ago. This car has been in their shop on and off for almost 2 months all together. If I do the calculations correctly It means each year instead of a $60k BMW that I bought I drove a lousy rental car for 1 month .and interestingly they act as if they were doing me a favor fixing a car that is under the manufacture warranty. They haven't been able or willing to correct the engine malfunctions and other issues.
The service advisers are either not knowledgeable and savvy or they simply lie to you assuming the customers are illiterate or both. Most employees are acting like a gang, not so much as a friendly group of coworkers, it seems like they don't want to be there. I haven't met any friendly employee in this dealership except for the sales crew. The service team must be under constant stress from the top (the owners and the managers).
I have been a business owner and an employer for over 20 years. I think the management team of this dealership needs to be blamed for having so many unhappy employees. This clearly shows in the way the stuff are treating the customers of BMW company. It also demonstrates the owners lack of leadership.
The BMW's reputation ruined one customer at a time.
This was my first experience with the BMW and most likely the last one too.
Thanks
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|