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Businiess name:
Combined Energy Services
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Review by:
citysearch c.
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Review content:
Awful delivery and customer service. I was overcharged 30 cents a gallon, and when I called up that same day, I was told it would take 10 days for a refund. A month after my delivery I call and they tell me they sent the check out that day. Over a week after they've supposedly sent my check out, it still isn't here, but their records of my payment are alterred to say I paid the correct amount. When I speak to any customer service rep on their phone line, they are always rude when I ask about my refund. AVOID AT ALL COSTS, there are plenty of worthwhile oil delivery companies out there. DON'T GET ROBBED.\r
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UPDATE 1-18-13\r
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I'm even more disgusted by the service with CES. I finally received my check today, from my delivery on 12-3-12 for a surprising slap in the face of $15. Just some background: I paid for 150 gallons at $4.19 a gallon (628.50 excluding the taxes) on delivery with a check at a $30 prompt payment discount, totaling $605.75. I should have been charged 150 gallons at
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