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Businiess name:
Combined Energy Services
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Review by:
citysearch c.
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Review content:
Dear Rich K: \r
\r
Sorry for your aggravation and we looked into your specific incident which didn't take long since every CSR in our office knows you all too well in your short time with our company as a "will-call" for fuel oil customer, meaning you watch your gauge and call as you need it. The problem is - we don't have a private truck waiting outside your house to deliver your 150 gal order the next day, especially when it gets cold - we tell everyone that we need at least 5 working days notice for deliveries since we have routes to we have to stay on or nothing gets done. \r
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The staff also relayed that you would call an order in and by that evening, you would call immediately saying you paid and should have gotten it by now - within 24 hours. Sorry, it's just impossible. Then you would leave messages on our company facebook page demanding a delivery - that's not a place we take orders Richard. \r
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In addition - public records at the Sullivan County NY government center show th
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