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Businiess name:
Magnolia Plumbing
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Review by:
Guest
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Review content:
We had a burst pipe after hours (of course). First, Magnolia Plumbing answered the phone immediately and provided excellent information and support. Next, their service pro Kenny H called to confirm the issue (to ensure he brought the correct parts) and his time of arrival (within 30 minutes). We were fully informed of all fees prior to service both by the answering service and Kenny. I can't tell you how awesome Kenny was as a professional and a person. He went above and beyond to resolve the issue, conducted an excellent repair, and was super friendly and courteous throughout. We would definitely call Magnolia Plumbing again AND specifically request Kenny. Excellent response, excellent repair, and excellent customer service. Definitely five stars!!
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