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Businiess name:
Billy's Stone Crab
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Review by:
citysearch c.
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Review content:
Seriously, the worst service I have ever received including fast food chains. Went there on 12/28/10 for a nice holiday dinner except we left utterly annoyed with our stomachs growling. Yes, we actually walked out as did another table of 6 who had the same server. We might have been appeased if there would have been a manager to complain to except he was MIA. However, the bartender (who was not our server) gave us the option to wait 20mins while they tried locating the manager by phone. Yeah right, not after the service and the food we received. We basically had to beg for the bread and pray for the wine we ordered. When our prayers were finally answered, the server forgot the wine glasses and even delivered the wrong sides and an entree ordered. Basically, we figured we had a better chance of hell freezing over to get what we ordered. Also never at one point did the server apologize for how bad he sucked. He even tried to blame us for his mistakes. I think we would have remembered if we ordered the garlic cream spinach considering one of the diners with us is allergic. Really professional especially for the price - kidding. You know a place is super classy when the manager is missing in action during one of the busiest times of year. Keep those standards high right? Wouldn't ever recommend unless you have 6 hours to dine and a background in debate rhetoric to make sure you get the correct order. Makes Red Lobster feel like a five star restaurant.
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