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Businiess name:
Dowd, Susan, DVM Merrick Animal Hospital
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Review by:
citysearch c.
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Review content:
After reading all the wonderful reviews for this hospital it really saddens me that I have not had these same pleasant experiences. My family just moved to illinois this summer and when we saw that we had a veterinarians office right around the corner from our new home we were very excited. I called Merrick to let them know that we had just moved into the neighborhood, that we had an elderly boxer and that I would like their fax number so that I could have her records sent to them. The lady on the other end of the phone was completely rude. She made a comment about how busy she was I guess to infer that she really didn't have any time to impress a NEW customer. A few hours later I went into the office to introduce myself in person and get a copy of my dogs shot records for our home office, the same lady that I spoke to on the phone tossed them across the counter at me. When I asked her if all of my dogs shots seemed to be up to date she shrugged her shoulders and said she didn't
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