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Businiess name:
Roto-Rooter Plumbing & Water Cleanup
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Review by:
citysearch c.
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Review content:
Called as a result of a leaky toilet. Problem was identified by Derek in less than a minute. He explained why the leak was occurring, along with options to fix. While he was here we walked around the house (my suggestions) and ended up reinforcing the other bathrooms in the house. Did it need to be done? Probably not, but I feel much better taking the route of preventive maintenance as opposed to waiting for something to break and having it cost me twice as much.
I also mentioned that I was going to do something painting in a couple of the bathrooms. Derek coached me through how to properly remove and replace the tank so that it operates correctly afterward.
I also had a ""gunked up"" water line that is feeding my refridgerator. I appreciated Derek's troubleshooting mentality. We didn't fix the refridgerator (yet), but I'm left with a couple fo options that I can take prior to having Derek come back out to comb through the water line. The options are certainly less costly at this point, so it's certainly worth pursuing as an initial step. If those work then great. If not then Derek can come back out, with an understanding of the issue, and hopefully resolve quickly.
Though I hope not to have to see Roto-Rooter again, I do feel comfortable knowing that I can call someone who really understands the business that they are in.
Thanks.
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