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Businiess name:
Bark and Purr Retreat
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Review by:
citysearch c.
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Review content:
I am currently an employee at Bark and Purr, I have been an employee for this company for over 2 years now. We have certain rules and policies we must follow as employees at Bark and Purr. Every time a customer is not satisfied, no matter where they go, customer service will be to blame, that is just the way it goes. Rules and Policies are in affect for the safety of customers animals and for the care of the business. Kathy N. you are one customer that has complained for i don't even know how long. There are more good ratings on this website than bad so we are obviously pleasing more customers than upsetting them. We are open 365 days a year, including Thanksgiving, Christmas Eve and Christmas day, this sounds like pretty good customer service. I understand you choose the line of employment you would like to work in, but there are more complaints on these 3 holidays listed than any other day out of the year! What are the main complaints? People asking us to stay later on these holidays
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