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Businiess name:
Monro Muffler Brake & Svc
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Review by:
citysearch c.
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Review content:
I went to Monro because I shop frequently at BJ's and my vehicle needed tire rotation (which was covered for free when I bought tires). The manager angrily pushed me to buy other services which I declined. He was so mad he threw his clipboard on the ground and stormed off. When I got home, my husband found he had overinflated the tires to 44 psi (should be 29 psi) and the lugs were overtightened so much he bent the lug wrench trying to remove them with a 4' extension pipe. He tells me it is not easy to bend this tool and that the torque the Monro employee applied to the lug nuts was excessive.\r
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This Monro employee created an unsafe condition for me and my husband. He apparently tried to purposefully damage my vehicle out of spite when I would not buy additional services. For your own safety, I do not recommend going to the Cary, NC Monro next to BJ's. 1 star is too much for this facility, although I would hope that other Monro's in the area carry themselves professionally and
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