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Businiess name:
Peterson Auto & Truck
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Review by:
citysearch c.
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Review content:
They put the wrong oil in my vw bug and then tried to tell me it didn't matter after I found out. Oil light came on- had to take it to a different shop and have it redone. Luckily that fixed the problem.
RESPONSE FROM Peterson Auto & Truck:
This will be the 2nd review published by Miss Copeland. First let me say the wrong oil was not installed and that Miss Copelands had taken advise from a local parts store not a repair shop. Miss Copeland also came in on a groupon oil special which a upgrade in oil quality is offered to each and every customer. When contacted by Miss Copeland my first response was to please bring it in let me put the oil you desire in your car and I will gladly refund her money, but also explained that oil will not correct a multiple cylinder misfire that the car had coming into our shop prior to the oil change. Miss Copeland said she would be rite down. This was in the first week of Aug. No show from Miss Copeland just a bad review a month later. We at Peterson Auto offer a sincere apology to Miss Copeland for her bad experience.
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