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Businiess name:
Enterprise Rent-A-Car
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Review by:
citysearch c.
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Review content:
Terrible customer service... 5 minutes before they closed the door was locked. When I waited outside the door for the customer already in the store to come out the Branch Manager got in my face when I asked if I could pickup my rental car. I had a 12 o'clock appointment and because I showed up at 11:55am that was too close to their closing time and I could not get my car. Apparently having to work on Saturday was just to much of an inconvenience for him to allow a paying customer to rent a car. P.S. Why would Enterprise allow me to schedule a 12pm pickup time when they won't even stay open until 12pm? In closing, look elsewhere for your rental car, not worth the headache dealing with rude employees. I'm recommending entirely different rental companies after this horrible experience.
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