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Businiess name:
Monro Muffler Brake & Svc
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Review by:
citysearch c.
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Review content:
Last week I took my car to Monroe for an oil change. It's always convenient because I can get my shopping done while they work on my car.
When I went to pick up my car I was told that I had a leak in my intake manifold and that if I didn't get it fixed very soon water would mix with the oil and freeze my engine. I was given a ballpark cost of $700.
My father suggested I take my car to his service shop for a second opinion where I was told that my intake manifold is NOT leaking. So I could have been out $700 for a repair I didn't need.
As an aside, I also had tires replaced at Monroe months ago. Shortly thereafter, two of my wheel covers came off while I was driving. I called and was told that the serviceman was certain he tightened the lug nuts and that they weren't responsible for lost wheel covers after the car has left their parking lot. So I then had to pay almost $100 for new wheel covers.
Needless to say, I won't be returning to Monroe.
Pros: Convenient location, courteous staff
Cons: Dishonesty
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