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Businiess name:
Beck And Masten Buick GMC South
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Review by:
citysearch c.
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Review content:
I just bought a GMC crewcab and I want to relate the experience I had with one of your dealers. I purchased the truck at Beck and Masten GMC, Buick in Houston, Texas. I must say this was the most pleasant buying experience I have ever had with an automobile dealer. There was absolutely no pressure and they did everything they promised to do. I had a damaged tailgate and I took it back a few days later, and after seeing it, they took care of it immediately. The Salesman, Toby Ohnesorge was very courteous and allowed me to drive the vehicle without an employee accompaniyng me. This is unheard of today and I really appreciated the trust they place in me. Toby didnt even ask for my driver's license. He also sent me a thank you card. Thaddeus Cartwright, the fleet manager took care of closing the deal and , he too, was very cooperative and didnt give me a lot of double talk on not being able to do this or that. Pete Trammell, the general manager also did a follow up with an email thanking me for my purchase. I also talked with Mr. Beck, and he, too, ask if I was being taken care of. Yes, this has been a very pleasant experience so far, and I have no resaon to believe at this time, that anything will change in the future. I cant say enough about this dealership. It was indeed, a pleasure working with the entire staff. It left a wonderful taste in my mouth and you can rest assured that I will return to Beck and Masten. Please convey my thoughts with the dealership
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