Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Payless Car Rental - Philadelphia (PHL)
|
|
Review by:
citysearch c.
|
|
Review content:
Hard to believe they are in business - worst experience I have ever had and I travel a lot and have never written a review but felt the need to share with others so they did not have to go through the same experience.\r
1) I arrived into the airport at midnight and sat at the car rental waiting area for 45 minutes before I finally called and they said you have to call to get a ride - now I have never heard of this / it was never told to me and what a waste of time. Good thing I called because they would have closed up and I would have been left without a car.\r
2) I finally get to the car rental place which is far from the airport and when I get there they tell me they do not have my car and actually they only have 1 vehicle left which is a van. I said thats ok. Then they proceed to tell me it stinks and do I mind that... (really?) - I am desperate as I have a work meeting to get to and I need a car quickly so I say I don't mind. Then a while later they tell me the vehicle is not available and I am going to have to find another car with another rental company (what?!).... \r
3) When I finally get to Enterprise I am told I have to pay $150 / day because I did not make a reservation - the payless clerk told me the manager would help with any difference but after calling many times, the manager never returned my call.\r
\r
I have never had such a bad experience and they should not be in business -- mistakes happen but this was so not acceptable how they handled this.\r
Kathy
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|