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Businiess name:
Stonehaven Remodeling
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Review by:
Guest
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Review content:
I hired Stonehaven Remodeling Services to remodel my home which was a nightmare from start to finish. Unsupervised employees sanded an old floor in my kitchen covering my entire house and all its contents with POISONOUS ASBESTOS dust.I asked Mr. Chris Chambers, owner, what the results of an Environmental Testing were and he stated to me, " It showed just a trace of asbestos". Four months later while examining paperwork,I became aware that Mr. Chambers had failed to provide me a copy of the report from the ETS about the asbestos. I contacted the Inspector and he e-mailed me a copy of the report, TO MY HORROR, the report stated the flooring sample showed much more than "A TRACE", but in fact the asbestos was "ABOVE Federal EPA Recommended Limits", recommending the homeowner be notified of “Possible Health Risk". Mr. Chambers had LIED to me about the findings,willfully withheld important information, and in doing so, exposed me,my family,my grand babies! to asbestos dust and the deadly risks associated with exposure.His work ethics,negligence,and morality are inexcusable.Over 20 items broken in my home. Stonehaven not only failed to meet the deadline set and agreed upon in the contract, but went over that date by 6 full days. I was forced to file a complaint with the Better Business Bureau when Mr. Chambers continuously refused to give me sales receipts for materials bought during the remodel. It took four months of back and forth thru the BBB and me finally having to hire an attorney for Stonehaven to give me the receipt I needed to enforce the 50 year warranty on my hardwood floors.
Mr. Chambers refusal to provide we with a simple receipt for warranty on the $13,000 plus remodel, his negligence and complete failure to safely deal with the toxic asbestos in my home,the direct lie and willful withholding of important information and possible health risks to me and my grandchildren, and damages, are reasons I feel I must write this review. God bless.
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