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Businiess name:
Animal Emergency Ctr-West
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Review by:
citysearch c.
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Review content:
We had a tragic and deadly experience at Animal Emergency Clinic West Houston. Our dog Little Bit, a tiny Chihuahua, developed heat stroke while we were at the fairgrounds. I believe she had a hypoglycemic episode which left her too weak to pant effectively. Our other five dogs were with us and did not have any problems. \r
The vet and staff at this clinic told us "Little Bit is the most urgent case in the hospital right now so she is receiving immediate care". However, this wasn't true and Little Bit died a few hours later. At the time of Little Bit's death I didn't realize what was going on. Later I figured out that an estimate is given to the owner ($1200) and if they pay it, another estimate is prepared for a much larger amount ($9400) and the staff is supposed to collect this. While this is going on, the owner is told FALSELY that everything possible is being done. Depending on the owner's reaction to the second estimate the pet will either be euthanized because the owner can't
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