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Businiess name:
All Star Tire & Auto Service
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Review by:
citysearch c.
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Review content:
Replacing one damaged tire, resolved half of my tire problems.
That only 1 replacement tire - like mine - was currently in stock, fixed HALF of my tire troubles.
That a "We'll order that other tire & schedule its installation ASAP at your convenience" wasn't offered is as surprising as was the absence of "Let's rotate your tires & check your alignment, while you're here".
Let's not confuse activity with accomplishment.
An on-site Customer Satisfaction Assurance Manager, with absolute authority, would be an ideal refinement to your overall business model, enduring long-term success, given customer satisfaction.
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