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Businiess name:
Hotel Valencia Santana Row
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Review by:
citysearch c.
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Review content:
Night #1- room way too narrow(less than 24"" walkway in front of beds), double mattress on a queen size bed frame(bumped shins On frame corners often), shower head 7'6"" tall, shower curtain did reach wall to wall, tub overflow completely missing from tub( got to see into drain system), bathroom door system very loud late at night(wakes partner), and hvac equipment on roof breaking down(loud noise directly overhead................. ...................... .................\r
Night #2(same visit)- switched rooms, same shower issues, front desk did not allow a roll away bed in room(daughter slept in chair),bathroom door..., and room air conditioner would not cool below 76......................... .............\r
Night #3(different visit)same shower issues, bathroom door..., cordless bedside phone only worked by speakerphone, tv remote malfunction, and MOST IMPORTANT- A VERY LOUD PARTY ACROSS THE HALL WAS ALLOWED TO CONTINUE FROM \r
12:30 AM - TILL 1:30AM WHEN I CALLED FRONT DESK AND COMPLAINED.
Pros: location and got free night stay after two nights
Cons: that free night
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