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Businiess name:
All American Chrysler Jeep Dodge of San Angelo
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Review by:
Guest
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Review content:
They lie to you to your face. I bought a car they didn't have on their lot, showed up to get it the next day and it wasn't the exact car I bought. To make it right they were supposed to add the navigation and tow package to the car. They couldn't put on the either because service was closed for the day. Made an appt for next Saturday (because I live 2 hours away) they detailed my car because they weren't able to do that either while service was closed and added navigation. No tow package because it wasn't in yet. Made another appt for the next Saturday for tow package. Go to pick up my car Tuesday because it wasn't ready til late Monday. Tuesday get in the car and it says passenger brake light is out. They pull it around to service and said they are too booked to get it done today. Brand New car, I don't live there and they can't fix my brake light. Leave once again in loner vehicle. Called Thursday to go pick up, they say let me call you back. Call me back with it's done but they are wanting to keep it until the morning to make sure it's ok (another lie). I call service and no one knows if there is even a technician assigned to my car. Friday I call everyone I can at All American Dodge to find out what is going on with my car and have heard.. It's been assigned a technician today, could be a wiring job, we are 5-7 days turn around on all service calls. Now I get a call saying they are getting a new tail light assembly it might have had a short in it, won't be here til Saturday morning. Pitiful service. No one knows anything and they all lie to cover their mistakes.
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