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Businiess name:
Belle City Veterinary Hospital
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Review by:
Guest
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Review content:
I was completely disgusted with the professional behavior of this clinic. Two Days in a row a member of my family and myself experienced traumatic situations regarding a newborn kitty and a feline that has been with us for twenty years. Comet, a newborn, just became a companion to my aging father. His lack of knowledge was hoping to be reassured by the staff that his new friend would be taken care of when a health issue arose that made him very concerned. The young receptionist treated my father with no respect in her arrogance toward him.
The following day I brought in my Siamese cat, Samantha, that has been with me for over twenty years. I have been to this clinic before and have never experienced such cockiness as to how the same receptionist acted toward me. I felt humiliated by her nasty comments and sarcasm. I was even more upset by Dr. Ray and his lack of concern for his diagnosis. Initially he stated that Samantha needed to be put to sleep in which I was distraught over. I was weeping uncontrollably and was told further test needed to be done. After an hour or so I was contacted and told that she had a severe bladder infection. In speaking with the doctor I had mention my concern about how they should have done the basic testing instead of informing me of the worst scenario. After a long conversation with the doctor on the phone I experienced an abrupt hangup. RUDE! I did not expect this from a professional. If anyone reads this please be made aware of what to expect. Cheapest doesn't mean good service.
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