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Businiess name:
Foot Specialists of Cedar Park
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Review by:
citysearch c.
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Review content:
Dr. Hurst was recommended to me. I have been to both the Cedar Park office and the Georgetown office (CP once and GT twice). I have no plans to return to either office except to sign the records release form to get my records transferred to a different podiatrist. My first appointment was scheduled for 2:30 and I sat in the waiting room for an hour and a half before getting called back to a room. When Dr. Hurst indicated I would need additional appointments I inquired if there was a day/time that was less busy or if the GT location was less busy. He suggested I schedule for right after lunch so I could get in before he got backed up. My second appointment (in the GT office) I was seen in a reasonable amount of time. My third appointment was for 2:15 and when I arrived I was told I was not on the schedule. I had the appointment card I'd been given on my last visit with the date, time and location indicating I was in the right place. They added me to the schedule, but 45 minutes later I was still waiting to be seen. The mostly empty waiting room was now full. I inquired with the woman at the front desk if she could give me any estimation of how much longer the wait would be. I work and cannot spend hours in a waiting room during the middle of the day. She just shrugged at me and told me she didn't know. I told her I was going to have to reschedule, then. At that point she offered to go check on the wait. When she came back she still didn't have any estimate on how much longer, but she offered to put me in a room. Not seeing any difference between waiting another 45 minutes in the crowded waiting room and empty exam room, I told her if she couldn't give me any indication on how much longer I was going to have to reschedule. \r
I spoke to a few people at the Cedar Park location on my first visit and some indicated they never had a problem and some indicated he always ran late. On my last visit I commented to the woman at the front desk that I'd already been waiting for 45 minutes and my first visit I'd waited 90 minutes, she told me that he's always busy and always runs late. \r
As someone who works full time and has obligations outside of work, I cannot devote 45-90 minutes in a waiting room just to be seen by a doctor, and I would not recommend either the Cedar Park or Georgetown office for that reason. Dr. Hurst himself is nice and seemed to diagnose my ailment quickly, but the ridiculously long wait times have sent me to another podiatrist to complete my treatment.
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