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Review content:
Lake Norman Chrysler Jeep Dodge's slogan of ""Why go anywhere else"" is RIGHT ON THE MONEY. I have been a long standing customer of this dealership, purchasing several cars and always getting my service done at their shop. I cannot say enough good things - here are a few though: 1) Buying experience - the sales people are knowledgeable, friendly (always a smile), not pushy (let you explore without shadowing you), go the extra mile (drive to Gastonia with you just to look at different model colors that weren't on the Lake Norman lot), help down to the last detail (ordering options), and don't let you buy anything they wouldn't put on their own vehicle. They will happily show you everything on the lot, let you take weeks to keep asking questions, find a car for you at another location and have it brought in, or order a new vehicle from the factory. My last experience was perfect - I walked away purchasing two cars! Jamie and Nathan are superior employees and I would recommend both to my best friends. Nathan drove me to Gastonia and went over the vehicles' features and options many times over (at my request); Jamie spent hours with me and help me select both Mopar and after market parts for the Rubicon. These guys are like friends now. How about price? Fantastic!!! I will tell you that no other dealer can compare in selection, service and price! Also, they have the ""Lake Norman Advantage"", which includes tires for life, carwashes, 4 oil changes, loaner cars, etc., etc., etc ... wow! When it came time for the paperwork, Amanda was superior. She explained the financing options, warrantee options, etc. in great, patient detail. She also made recommendations based upon experience and didn't just ""go for"" the most expensive. She handled the plates, insurance, etc., and all I needed to do was sign by the ""x's"". Great experience. 2) Service: Terry and crew are fantastic - he's never recommended work for me that wasn't necessary and I've never felt like I've paid for something that wasn't critical. He is beyond helpful, and even advised when my last car was past its lifespan - and recommended not to put more money into the 14 year old engine! He is knowledgeable, trustworthy, fair and friendly! 3) Parts department: These guys have a great inventory, and get you what you need fast, and fairly priced - very helpful! Bottom line - when I shop for a car, I want to get the best car at a fair price - Lake Norman Chrysler Jeep does that plus, adds friendly people who you would recommend to your friends, adds great service, and throws in the ""Lake Norman Advantage"". If you are at the dealership and what more great information, please let have them give you my number. Enjoy your new vehicle!
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