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Businiess name:
Jmh Realty Concepts Inc
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Review by:
citysearch c.
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Review content:
What's the lowest score I can give? \r
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[PLEASE AT LEAST READ THE TL;DR AT THE BOTTOM IF YOU DON'T HAVE TIME FOR THE WHOLE STORY]\r
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I could go on for hours about how horrible it was to deal with this realty company, but I'll try to keep it brief. First let me say that I consider myself pretty easy going and non-confrontational. When I was shown the apartment I asked if it would be cleaned and painted before move-in (the previous residents had been there 5 years and the place was pretty filthy), and they assured me it would. Cut to move-in day. THE APARTMENT WAS A DISASTER:\r
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-Stove: Broken and unusable\r
-Microwave: Broken and unusable\r
-Refrigerator: No handles on the doors and had a yellow layer of filth on the inside\r
-Broken floor boards, wall sockets, garbage disposal, doors, closets, you name it\r
-The walls were a yellow-ish color (clearly not painted) and the carpet was frayed, coming away from the wall, and smelled like urine\r
-There are sooooo many more things I could add (for example: bathroom sink covered in hair and shaving clippings, like COVERED in them).\r
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When we made a list of the damage we observed and politely brought it to the office we were told that there was no way they would fix everything. They basically laughed in our faces and told us they also wouldn't clean/paint anything or change the carpet--that was on us if we wanted to do so (even though they had previously agreed to do it). The only thing they would fix was the appliances.\r
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We decided to just bite the bullet and deal with it (what choice did we have!?!) and were happy they would at least replace the UNUSABLE appliances. Cut to 4 weeks later, they decided to renovate our entire kitchen without our consent and without notifying us. TEAMS OF WORKERS ENTERED OUR APARTMENT DAY AND NIGHT. They stored all of their equipment and supplies in our living room so the only place we could go was the bedroom (and obviously, WE HAD NO KITCHEN). When we complained they again just laughed in our faces because they knew there was nothing we could do. THIS WENT ON FOR OVER 6 MONTHS.\r
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Finally after things settled down (6 months later) everything was fine, no complaints. \r
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Then came our move out. We obviously did not renew our lease, and we made sure the place was SPOTLESS (we had a sense they were crooks). We even took a video, pictures, and had a witness there to verify. I honestly thought we would be fine (I mean, the apartment was a shithole when we moved in!).\r
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Well, of course THEY KEPT OUR ENTIRE SECURITY DEPOSIT. I was furious; we had to clean up after the previous tenant (of 5 years) by ourselves and endure construction (without a kitchen) for over half our lease! When we pressed them for an explanation they cited things like: \r
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-missing light bulb\r
-broken doorstop\r
-re-paint fee (they didn't paint before we moved in!)\r
-new carpet fee (they refused to give us new carpet!)\r
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In the end I was moving out of state and was just so fed up I couldn't deal anymore. So yea, I let them get away with it. But, I hope you don't.\r
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tl;dr: Moved into a filthy apartment with no working appliances (and a litany of problems); landlord refused to fix anything but appliances; landlord decided without notifying us to renovate entire kitchen; spent 6 months in heavy construction with no kitchen or access to our living room; landlord kept our entire security deposit at move-out for no reason\r
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