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Businiess name:
Aspen Properties
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Review by:
citysearch c.
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Review content:
If only there was a way to give zero stars. Let's start with the application process shall we. At the the top of the rental application for Aspen Properties is a bold note saying that it takes 2-3 business days to process an application. It took over 3 months, with me calling once a week, for them to finally give me any notice on my application status other than that they were pretty busy. Then comes the maintenance requests. The house developed a leak from the upstairs bathroom and instead of responding to 10+ requests, Aspen chose to wait 2 months while our water bill spiked to handle the situation. When they did send a technician he showed up two hours past the time we were told. Rent checks have been misplaced for 24 hrs or more, Aspen has failed to show up for inspections that they schedule, and they rarely answer their phone on the 1st or 2nd try meaning most interaction with them must be done in person during their convenient 9-3 M-F business hours... If you want a run-down, mold infested house for $75/mo more than any of your surrounding neighbors, love dealing with a completely incompetent business for all your service needs, and have a desire to rent from the absolute worst company in Bozeman, rent from Aspen. Otherwise, let an 8 year old handle all your rental needs, they'd run the business better... Swindlers indeed...
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